WARNING: This product contains nicotine.
Nicotine is an addictive chemical.

FAQ

FAQ

  • What’s a POWER SHOP?

    A POWER SHOP is a specially selected vape shop that we feel are at the top of the game. Power Shops will receive extra goodies directly from Vaporesso in the form of marketing materials, new products, sponsorships, etc. in exchange for a partnership that provides feedback to Vaporesso as an ambassador. Power shops will be expected to use their influence to help spread positive brand awareness about Vaporesso and our products. To do so, Vaporesso will help the power shops by supplying several marketing materials and support.

  • How does it work?

    1. Register your account to get access to the Power Shop Program.
    2. After you’re accepted, you can log in at any time and go to “GET POINTS” to see the lists of daily, weekly, monthly, and other tasks that you can complete. Submit files and links to be reviewed and your account’s points will be updated within 24-48 hours.
    • Frequency of completing tasks is limited to each category. The “SUBMIT” button will turn grey until the appropriate time has passed (i.e. daily task can only be submitted once every 24 hours, weekly tasks can only be submitted once every 7 days, etc.)
    3. Once you reach a certain number of points, you will move up in membership levels for more benefits.
    4. You can redeem your points in “REDEEM YOUR POINTS” and choose from several of the prizes we’re offering, such as products and other items.

  • What are the membership levels?

    There are 4 membership levels: blue, silver, gold, and black. Gain points to level up and unlock more goodies from Vaporesso.

    BLUE

    >50 point

    SILVER

    >300 point

    GOLD

    >1000 point

    BLACK

    >2000 point
    Event sponsorship X 1 X 1 X 1
    Basic marketing
    material package
    X 1 X 1 X 1 X 1
    Medium marketing
    material package
    X 1 X 1 X 1
    Premium marketing
    material package
    X 1 X 1
    Counter customization X 1
    Storefront Signboard
    customization
    X 1
    Wall/ground painting
    customization
    X 1
  • What kind of prizes are there?

    There are various prizes that can be claimed when you redeem your points. Choose from small prizes like t-shirts, hats, and backpacks, to big prizes like an iPhones, drones, and even trips to the Vaporesso HQ! Check it out in “REDEEM YOUR POINTS”.

  • How do I get points?

    After you’ve made an account, go to “GET POINTS” and start completing the tasks. After tasks are submitted, it may take 24-48 hours for your points to be updated. You can complete tasks as frequently as their time frame allows (i.e. daily tasks can only be completed once every 24 hours).

  • How do I redeem points for prizes?

    Go to “REDEEM YOUR POINTS” to see our inventory. Based on your points, you can redeem products, non-vaping items, and even a trip to China. When you see something you like and you have enough points, you can select the item and order it. Once your order is processed, your package will be on its way to you!

  • If I redeem my total points, will I lose my membership points?

    No. Your account will keep track of your Available Points and Total Membership Points separately.
    The Available Points are the points that you gain when you complete a task and the points that you are deducted when you redeem items, so this number will increase or decrease depending on how you spend or save your points.
    The Total Membership Points will track your entire history of gained points. You’ll never lose your Total Membership Points.

  • How do I check my redemption status?

    After you’ve submitted your order, you will be able to check your redemption status when you go to “redemption orders” on your account page.

  • How do I check my redemption history?

    On your “MY ACCOUNT” page, you can click to “POINTS HISTORY” link to check out all of the points that you have gained and redeemed.

  • How do I invite friends to join?

    Get more points when your invite your friends! Your unique referral code can be found on your “MY ACCOUNT” home page. Click on the invitation link to input your friend’s email and click send. They will automatically receive an email with your invitation code. You can also copy and paste the invitation code directly to send to your friends!
    After their shop is approved, you will both receive 150 points (limited to 20 shops/3,000 points), giving you both enough points to redeem a product. Take advantage of this special deal between now and December 31st, 2019.

  • How can I change my account settings?

    After logging in, go to your shop information tab to make changes to your account. (I.e. shop contact information, shipping address, etc.)

  • How can I get updates about the Power Shop Program?

    There are several ways to see what’s new with Vaporesso’s Power Shop Program. We will send weekly newsletters to let you know if there’s something new this week and we will also post the news on a news board found on your “MY ACCOUNT” home page. When you gain over 100 points, you will also be invited to join the WhatsApp Power Shops group to gain access to quicker updates and responses.

  • How do I contact you?

    You can send us an email at powershop@vaporesso.com
    You can also ask to join our Facebook and WhatsApp groups for Power Shops.