Warranty Period
VAPORESSO provides a quality assurance period of 90
days from the date of purchase (warranty period).
This warranty period is calculated from the date of
purchase shown on the invoice, or from the date of
production if no invoice for reference.
Terms Of Warranty
For safety and sanitary purposes, on the following
items will Not covered by warranty:
-
Opened or used, and therefore Non-returnable:
e-liquid, open cartridges, replacement coils, drip
tips, replacement glasses, atomizers and
rechargeable batteries.
-
If a non-defective item is opened and used, we
will not accept it back under any circumstances
and they are not subject to a refund.
-
Artificial damage and problems caused by misuse
are not covered by warranty.
-
Any hardware cracking, modification is at your own
risk, it will void the warranty.
-
If the product happens to be faulty at the time of
arriving, please inform us immediately prior to
using it.
How To Submit Your Warranty
-
You can contact your local store where you
purchased your product for repair or replacement
-
You can contact our service team
click here
Notes
-
It usually takes 5-10 days to verify all the
submitted items. Hope you can wait for it
patiently.
-
Once we confirm the problem, we will apply a
replacement to you ASAP.
Sometimes when the replacement is not available,
we will ship same valve items for the replacement
with your confirmation.
Shipping Fee
If the product is under warranty, VAPORESSO will be
responsible for the shipping cost of the
replacement.
* VAPORESSO reserves the right of final interpretation
of the warranty service.
